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GirikCTI, the best CTI for salesforce enables sales reps to call directly from Salesforce, mitigating the need to rely on multiple systems. From the moment a caller calls, the platform displays its entire information—purchase history, past interaction, and preferences. Thus, allowing sales agents to deliver personalized responses—impacting the customer retention and satisfaction rates. Moreover, the tool provides functionalities like barge in and whisper, taking the game of engagement to a whole new level. While barge in allows admins to join a live call between customer and sales reps, whisper lets supervisors to instruct agents without the customers’ hearing. That’s just a bit; to learn more about GirikCTI, you must book a free demo today.

 

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